Troubleshooting the Intel® GPA Frame Analyzer
The following table lists solutions for some of the known issues you may encounter when working with the Intel® GPA Frame Analyzer.
Symptom |
Possible Cause |
Solution |
---|---|---|
When I run the Intel GPA Frame Analyzer, I see an “Unable to connect to Intel® GPA Monitor 2012 R1 at <ip address>. Connect operation wasn’t completed.” error. |
The Intel® GPA Monitor is not running. |
Run the Intel GPA Monitor first. |
An incorrect IP address was entered. |
Check the IP address of the target machine. | |
The computer running the Intel GPA Monitor is using a firewall. |
In the Microsoft Windows* Firewall Settings click the Add program… button to unblock the Intel GPA Monitor. | |
I see a “Connection to GPA Monitor lost” error. |
The network connection was lost. |
Check the network cable for the target machine. Check the network cable for the analysis machine. |
The Intel GPA Monitor was closed, or it crashed. |
Restart the Intel GPA Monitor. | |
I see a “The monitor version does not match the client version” error. |
Either the Intel GPA Monitor or the Intel GPA Frame Analyzer is an old version of the software. |
Install the same version of the Intel® GPA software on the target machine and the analysis machine. |
I see a “The selected file was captured on a system with a different GPU than the system you are attempting to play back on. This is not supported, and may cause catastrophic failures. Attempt playback anyway?” error. |
Described in the error message. |
Try to open anyway. If you keep getting an error message, create a new capture file. |
I see an “Invalid File” error. |
Described in the error message. |
Create the frame capture file on the same system that you are using to analyze the file. |
I cannot open a DDS file. |
Most image viewers do not recognize the Microsoft* DirectX* 10 header. |
To work around this issue, download the DirectXTex library from Microsoft*: http://blogs.msdn.com/b/chuckw/archive/2011/10/28/directxtex.aspx. The DirectXTex library includes a DDS viewer called “DDS View”. This viewer can open and display most DDS files that contain the DirectX* 10 header. |
Your file contains TYPELESS texture formats. |
TYPELESS texture formats, such as DXGI_FORMAT_R8G8B8A8_TYPELESS, can be saved to a DDS file. However, the Intel Graphics Performance Analyzers team is not aware of any program that can open and display these DDS files. Even “DDS View” cannot open them. |